Educate, Enable & Empower Your Teams
Exceptional user satisfaction is the target you need to hit, and your success will be measured by how deeply your users embrace and leverage their solution. The initial rollout training is where user enablement begins — but it doesn’t end there because change happens. Organizations change, roles change, processes change, platforms change, and new user onboarding is a given.
We Can Help You…
Engage your users
EMMsphere helps clients assess user awareness, understanding & buy-in to the upcoming change far in advance of their training classes. We’ll take that feedback as input when developing the training plan, so training delivery is personalized to their needs.
Develop and deliver role-based training programs
We’ll customize your teams’ learning development programming to their unique processes and usability needs. We make sure your teams get the maximum return on the time they invested by making their training experience specific to their role.
Provide post-implementation training
Change happens after the initial rollout. We make sure your teams remain in perfect alignment when enhancements are released or if they just need a quick refresher. In addition, we can handle their onboarding training when new users come aboard or change roles..
Areas of Expertise
Training Plan Development
- Role-Based Learning Objectives Definition
- Training Execution Details & Scheduling
Training Materials & Tools
- Learning Guides
- Click Stream Guides
- Job Aids
- Self-Serve eLearning Video Production
Training Delivery Methods
- Initial Rollout Training
- Enhancement Release Training
- New User Onboarding
- Onsite & Remote Facilitation
- Knowledge Assessments
About EMMsphere Services
Over the last 20 years, EMMsphere has helped enterprise-class marketing organizations embrace operational transformation by managing their marketing solutions for the long-haul. Learn more about our consulting and managed services here: