Be Prepared for the Long-Haul & Change After Rollout
The initial implementation is complete, rolled out and live with users on board. Your challenge will be managing the day-to-day support activities while at the same time tackling the next initiative on your roadmap to enhance or expand your solution. The key to success will require precise planning and coordination between your support, change control, change activation and user enablement teams.
We Can Help You…
Operationalize your day-to-day run-state activities into a streamlined process that will ensure you’re ready for the long haul and prepared to navigate change:
- Optimize Your Solution Change Management Operating Model
- Streamline Your Change Control Standard Operating Procedures
- Optimize Your Solution Configuration
- Implement Solution Enhancement Releases
- Implement Solution Expansion Initiatives (New Modules & New Organizations)
Areas of Expertise
Solution Change Management Governance
- Change Control Best Practices
- Team Roles & Responsibilities
- Standard Operating Procedures
Solution Roadmap Planning
- Client Destination Definition & Consensus Facilitation
- Platform Capabilities & Limitations
- Implementation & Rollout Best Practice
Enhancement & Expansion Initiatives
- User Stories & Design
- Configuration & Testing
- Analytics & Reporting
- Integrations & Customizations
- Data & Content Migration
About EMMsphere Services
Over the last 20 years, EMMsphere has helped enterprise-class marketing organizations embrace operational transformation by managing their marketing solutions for the long-haul. Learn more about our consulting and managed services here:
Advisory & Strategy
Solution Implementation
Solution Change Management
Solution Support
User Training
User Change Management
User Support